Shipping & Returns

Shipping

Domestic US orders over $20.00 qualify for FREE STANDARD SHIPPING with expedited shipping options available for an additional cost. On Domestic US orders under $20.00 the shipping charge is $5.95 with expedited shipping options available for an additional cost. International shipping charges are calculated by weight and location.  We strive to ship the same day if the order is placed before 2 PM Eastern Standard Time Monday through Friday. Otherwise we ship within 24 hours excluding shipping holidays and weekends. Delivery time will vary depending on your location. Standard Ground Domestic orders are shipped via USPS. International orders are shipped via USPS first class international. Additional international charges may apply. Duties and taxes are the clients' responsibility. Shipping and Handling charges will not be refunded on returned items, please see our Return Policy for more information.

• Delivery Refused, Refused Pickup, Refused Signature or Return to Sender packages are subject to 20% Cancellation fee and Shipping Charges will not be refunded.

• We are not responsible for late or lost shipments.

We respect your privacy. All orders are shipped in unmarked packages/boxes.

CANADA ALERT: Effective November 29, 2024, the Postal Service will temporarily suspend international mail acceptance to Canada due to the foreign postal operator indicating that they are unable to process or deliver international mail or services because of the ongoing national strike by the Canadian Union of Postal Workers. Shipments to Canada are temporarily unavailable. We will resume shipments to Canada as soon as the Postal Service resumes service. 

USPS ALERT: "USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY AND THE HOLIDAYS". All shipping may have delayed shipping times. We are not responsible for shipping delays.

**International shipping may have delayed shipping times due the restrictions implemented by numerous countries delaying shipments beyond the normal 3-6 weeks. We will process and ship all orders within 24 hours excluding shipping holidays and weekends. We are not responsible for shipping delays**

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. All returns are subject to a restocking fee of up to 20%.

We will strive to ensure that all your selections fit properly. We will accept for return unopened hosiery packages and unworn garments with tags and original packaging. Because of the delicate nature of our hosiery and intimate clothing we do not accept for return or exchange knickers, panties, panty girdles, stockings and hosiery that have been tried on or opened. We make prompt exchanges or refunds on items returned within 30 days of purchase; we do not refund shipping and handling charges. A 20% RE-STOCKING FEE will be charged on all items returned after 30 days. FINAL SALE items are not accepted for return or exchange. We will not accept items for exchange or refund after 45 days. Delivery Refused, Refused Pickup, Refused Signature or Return to Sender packages are subject to 20% Cancellation fee and Shipping Charges will not be refunded.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Simply Classic Hosiery

PO BOX 5435
Knoxville, TN 37928-0435